7/10 Whipple Street, Balcatta WA 6021
Smart IT Solutions
IT Services and support for construction, trades, and defence contractors.
Kill Downtime & Power Your Productivity
At Downtime Assassin, we provide practical IT services that keep your business running smoothly, securely, and efficiently. From AI integrations and business efficiency projects to IT support, cybersecurity, and Defence industry alignment, we take ownership of your tech so you can focus on what you do best. Whatever the challenge, we’re here to kill downtime and power productivity.
Real IT Solutions Built for the Way You Work.
Our services at Downtime Assassin are designed for businesses that need more than just help desk support. We’ll deliver the tools, tech, and expertise to keep your team moving.
IT & Cybersecurity
Our proactive IT support, secure infrastructure, and cyber security services are tailored for construction and trade businesses, ensuring projects remain on track. From 24/7 system monitoring to secure backups, endpoint protection, and automated staff training, we keep your technology safe, stable, and under control.
IT & Cybersecurity
Business Efficiency Projects
With deep-dive audits to pinpoint your biggest bottlenecks, we’ll help you implement smarter tools and better workflows that actually talk to each other. Whether it’s project management efficiency, better quoting processes, or off-the-shelf app integrations, we'll help you clear any roadblocks so you can get more done.
Business Efficiency Projects
AI Integration
AI isn’t just the latest hype, it’s a game-changer when used right. We run hands-on AI workshops and full business audits to identify where AI can slash admin time, speed up tendering, and make smarter, faster decisions. You’ll walk away with real tools, real training, and a rollout plan that fits your workflows.
AI Integration
Defense Industry Alignment
Want to secure Defence work? We’ll help you meet DISP cyber security standards, implement protected data systems, and pass audits with confidence. Beyond compliance, we also support your mobile workforce, setting up IT in dongas, ensuring strong network connections, and configuring tablets and devices so crews on site stay connected and secure. With proven success helping WA businesses win major Defence contracts, we make compliance straightforward and cost-effective.
Defense Industry Alignment
Proud to Support Construction, Trade, & Defence Leaders
What Sets Us Apart
Award-Winning Support
Four-time platinum service award winners, trusted by industry leaders across WA.
Industry Specialists
We specialise in IT for construction, trades, and defence, and we do it well.
No BS, Just Ownership
We take responsibility from start to finish - no blame games, no loose ends.
Efficiency-First Approach
Every service is designed to reduce admin, kill downtime, and keep your team moving.
The Downtime Assassin Satisfaction Guarantee
We know we can significantly improve your IT systems – but you don’t.
That’s why we offer FREE onboarding (that’s a saving of up to $5,000!) when you switch to Downtime Assassin, plus a 100% refund if you aren’t happy with our service.
… because we are completely confident you will love it.
In fact, you might even wonder why you didn’t change to us sooner!
Terms & Conditions Apply.
Hear What Our Clients Say
AWARDS AND RECOGNITIONS
Ready to Kill Downtime?
Not sure where to start? Let’s talk. In this quick, no-pressure call, we’ll learn more about your business, your pain points, and how we can help.
Get a clear picture of your current systems, risks, and opportunities with our free IT Health Check. We’ll identify gaps, flag security concerns, and help you make smarter tech decisions.