7/10 Whipple Street, Balcatta WA 6021
Business Efficiency Solutions
Streamlined systems and smarter workflows for construction, trades, and defence businesses.
Seamless Operating Systems
When your business systems don’t talk to each other, admin tasks can begin to pile up and reflect on project timeframes. At Downtime Assassin, we develop in-depth efficiency solutions designed to uncover any bottlenecks in your current operations and replace them with smarter, connected tools.
Whether it’s quoting, project management, or admin workflows, we’ll help you kill any wasted downtime so you and your team can focus on what you do best.
Improve Efficiency, Kill Downtime
At Downtime Assassin, we don’t guess what you need or use a standard outline for every business. We tailor solutions to meet your needs by mapping, reviewing, and implementing proven solutions that fit your business goals.
Tech Audit
We’ll complete a full review of your current systems to see what’s working (and what’s not!)
Discovery Session
We’ll identify bottlenecks, rework, and admin-heavy tasks that are costing you time.
Research & Shortlist
We’ll research the best-fit tools and line up demos from trusted vendors for your review.
Implementation Support
We’ll guide integration and follow up to make sure you’re getting results you want.
Reduce Your Admin Hours
Disconnected systems and outdated workflows can significantly drain your time and cause frustration. With our help, you’ll be able to measure efficiency gains such as reducing the number of days spent on admin each week, allowing you to focus on building, not battling with technology.
Downtime Assassin Service Packages
Silver Package
- On-demand IT support
- Premium server monitoring and maintenance
- Premium computer monitoring and maintenance
- Best-in-class backup system monitoring and maintenance
Gold Package
- Unlimited IT support
- Premium server monitoring and maintenance
- Premium computer monitoring and maintenance
- Best-in-class backup system monitoring and maintenance
- Quarterly IT reporting for your business
- Dedicated IT team
- MyGlue access for password management
- Advanced cyber security monitoring and control
- RIA (Real-time intelligent automation) proactive support
Platinum Package
- Unlimited IT support
- Premium server monitoring and maintenance
- Premium computer monitoring and maintenance
- Best-in-class backup system monitoring and maintenance
- Quarterly IT reporting for your business
- Dedicated IT team
- MyGlue access for password management
- Advanced cyber security monitoring and control
- RIA (Real-time intelligent automation) proactive support
- Annual Business efficiency review
Annual network penetration test and remediation - Annual disaster recovery simulation
The Downtime Assassin Advantage
Eliminate wasted admin hours
Designed for construction and trades
Systems that actually talk to each other
Clearer project management and reporting
Huge productivity improvements
Expert guidance from industry specialists
Our Approach
Discovery & Scope
We’ll start by learning about your business, your challenges, and the goals you want to achieve.
IT Health Check (Optional)
We’ll review your current systems to gain a clear picture of both risks and opportunities.
Proposal & Plan
You’ll receive tailored recommendations with clear steps and valuable outcomes.
Onboarding & Support
Benefit from seamless setup and ongoing support to keep everything running smoothly and efficiently.
Proud to Support Construction, Trade, & Defence Leaders
What Sets Us Apart
Award-Winning Support
Four-time platinum service award winners, trusted by industry leaders across WA.
Industry Specialists
We specialise in IT for construction, trades, and defence, and we do it well.
No BS, Just Ownership
We take responsibility from start to finish - no blame games, no loose ends.
Efficiency-First Approach
Every service is designed to reduce admin, kill downtime, and keep your team moving.
The Downtime Assassin Satisfaction Guarantee
We know we can significantly improve your IT systems – but you don’t.
That’s why we offer FREE onboarding (that’s a saving of up to $5,000!) when you switch to Downtime Assassin, plus a 100% refund if you aren’t happy with our service.
… because we are completely confident you will love it.
In fact, you might even wonder why you didn’t change to us sooner!
Terms & Conditions Apply.
Hear What Our Clients Say
Frequently Asked Questions
Can you build me a custom app?
We usually recommend proven off-the-shelf tools customised to your needs – not only is it a faster solution, but more reliable and cost-effective. But if a custom app is the right move, we can facilitate it with trusted development partners.
Is there one application, ERP, or Job Management System that can do it all?
Can AI solve all my efficiency issues?
Not yet. AI can assist with admin, quoting, and workflows, but it works best alongside proven systems. We’ll help you implement AI safely and strategically to complement your setup.
Can you integrate Procore with other systems?
Yes. Procore is a leading construction management platform, and we regularly help clients connect it with finance systems like Xero, as well as other specialist tools. The goal is to make your applications talk to each other, cutting out rework and saving hours of admin.
Ready to Kill Downtime?
Not sure where to start? Let’s talk. In this quick, no-pressure call, we’ll learn more about your business, your pain points, and how we can help.
Get a clear picture of your current systems, risks, and opportunities with our free IT Health Check. We’ll identify gaps, flag security concerns, and help you make smarter tech decisions.