Managed IT Support for Construction, Trades & Defence in Perth.

 
 
 
 
 
 
 
 
 
 
 
 
 Dream Machine 
 
200 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Fantastic, prompt service by the whole team here from reception to the contact that helps.
  
 
 
 
 
 
 
 Rob Willcocks 
 
205 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Cam and his team have been of great value and assistance to SVG Construction in relation to understanding our IT requirements and challenges. Looking forward to working more with the Downtime Assassin in the future.
  
 
 
 
 
 
 
 Jason Brash 
 
206 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great Customer support. They have always helped me solve my IT-related problems in the office.  I always receive same-day support, and they make themselves available to help me at a time that's convenient. Wouldn't think about going anywhere else.
  
 
 
 
 
 
 
 Stephen Dolan 
 
209 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Working with Downtime Assassin has been a game changer for our business. What we value most is their reliability and proactive approach, they don’t just fix issues, they prevent them. Their responsiveness, attention to detail, and commitment to keeping everything running smoothly has saved us both time and money. Highly recommend to anyone serious about minimising downtime and maximising productivity.
  
 
 
 
 
 
 
 Alan Raines 
 
210 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Downtime Assassin has been assisting Raines Resources in our expansion program. The staff are friendly, approachable and professional. I would highly recommend Downtime assassin for companies that are looking for a prompt resolution to their IT issues.
  
 
 
 
 
 
 
 Megan Cooper 
 
211 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great customer service and very professional
  
 
 
 
 
 
 
 Tom Frood 
 
211 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Downtime assassin have provided a great service, they provide a service that recognizes your business needs - not just a generic offering. They are available, diligent and prompt in addressing issues. Highly recommend them.
  
 
 
 
 
 
 
 Benji Livingston 
 
211 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great Company with awesome people. Can always rely on them :)
  
 
 
 
 
 
 
 Jathu Ran 
 
211 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
 
 
 
 
 
 Gavin Smith 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Prompt, efficient service - our business would not survive without them !
  
 
 
 
 
 
 
 Karli Davies 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
The team at Downtime Assassins are continually helping our team with all our IT needs. They are always quick and helpful, and when you're still struggling they will always jump on a zoom call to resolve the problem. IT is great until it isn't, that's when you need Downtime Assassins.
  
 
 
 
 
 
 
 Rob Bluntish 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I've worked with Cam and his team at Downtime Assassins on many projects for close to 15 years. The projects range from data cabling of offices to installing fibre networks.                                   On each collaboration Downtime Assassins have provided us with a clear scope of works that has allowed us to deliver our services on time and on budget for their clients.                              I look forward to continuing our relationship with Downtime Assassins well into the future.
  
 
 
 
 
 
 
 Stewart Sant 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
The team at Downtime Assassin have helped me enormously with everything computer-related and have taken a huge amount of stress off my plate. From dealing with a hacking incident and helping us secure and shut things down quickly, through to onboarding new staff with email addresses and access, they’ve genuinely made my life a lot easier. They’re fast, responsive, and great to deal with — I highly recommend them!
  
 
 
 
 
 
 
 Alan Clarke 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
As a business owner based in rural WA, reliable service and support from metro based providers is often found wanting. Downtime Assassin is an exception to this and definitely delivers swift and comprehensive results. The professional team are always a pleasure to deal and I'd recommend their IT services without hesitation - Alan, Bluewater Pool Solutions.
  
 
 
 
 
 
 
 Kristin Back 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
As the General Manager of Mapel Building, we have been long term clients of Downtime Assassin and we cant be more pleased. I have had recent issues with my own computer and they have been great in sourcing the issue and finding a solution. Mapel Building use and recommend the Downtime Assassin team!!
  
 
 
 
 
 
 
 SurfCom SLSWA 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We have been using the services of Downtime Assassin for the past few months and it has really streamlined any issues we have had.

We always receive great service and the issues are dealt with quickly.
  
 
 
 
 
 
 
 Lachlan Olive 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great service from Down Time Assassin always reliable and quick to respond. Kris is incredibly helpful and easy to deal with, making every interaction smooth and efficient. Highly recommend for responsive and professional IT support.
  
 
 
 
 
 
 
 jason matthew 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I have had to use Downtime Assassins several times over the past few months to help me with a variety of issues. They have always been prompt and very polite, guiding me through solutions or offering an immediate fix. I would particularly like to thank Mckay Stevenson, who has dealt with most of my issues and has always been extremely pleasant and professional.

I would recommend their services
  
 
 
 
 
 
 
 Hayley noonan 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I had an excellent experience with Down Time Assassin. Their level of professionalism and technical expertise really stood out from the start.

The team is incredibly knowledgeable and responsive, taking the time to clearly explain solutions without any confusing. They quickly diagnosed and resolved my IT issues, and everything has been running smoothly ever since. It’s obvious they genuinely care about delivering reliable, long-term solutions rather than just quick fixes.

What impressed me most was their attention to detail and commitment to customer service. They were prompt, efficient, and made the whole process stress-free, which is exactly what you want when dealing with IT problems.

The owner’s are amazing people and the team is incredible I’d highly recommend Down Time Assassin to anyone looking for dependable IT support or services. Easily a 5-star experience I’ll definitely keep using them!
  
 
 
 
 
 
 
 Birendra Chhetri 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Fantastic support from Down Time Assassins. The team is always responsive, professional, and quick to resolve any issues. We really value their reliable and proactive IT support.
  
 
 
 
 
 
 
 Matthew Schwind 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
efficient, thorough and on time
  
 
 
 
 
 
 
 Brigitte Button 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Downtime Assassins have been a life saver more than once for me! They are super quick to respond and very Prompt with requests! I have used them multiple times from user set ups to complicated IT issues and they always get the job done! Thank you to Anthony & the team for all your help :)
  
 
 
 
 
 
 
 Ebony Cleveland 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Professional.
Great customer service.
  
 
 
 
 
 
 
 Fremantle Chocolate 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We have been using Downtime Assassin for our computer and IT support, and we couldn’t be happier with the service. They are incredibly knowledgeable, responsive, and always quick to solve any issues that come up. Nothing is ever too much trouble, and they explain things in a way that’s easy to understand.

Their reliability and professionalism give us complete peace of mind knowing our systems are in good hands. If you’re looking for dependable IT support, we highly recommend Downtime Assassin.
  
 
 
 
 
 
 
 Samantha Seppings 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Downtime Assassin is excellent. They meet all my IT needs, are very easy to deal with, and offer competitive pricing across a wide range of services. Professional, reliable, and great value. Highly recommended.
  
 
 
 
 
 
 
 Scott Bradshaw 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Downtime Assassin had been looking after my internet and email requirements for around 15 years now.
The process in dealing with them has always been seamless.
  
 
 
 
 
 
 
 Keith Lynch 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Professional company, really focused on the highest level of customer service.  Would highly recommend to any small or medium size business looking for IT management services.
  
 
 
 
 
 
 
 Margaret Stevens 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Wonderful prompt professional service
  
 
 
 
 
 
 
 Yhub Marketing 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We’ve worked with Downtime Assassin for a number of years now and they have been an incredibly reliable support partner throughout that time.

They’ve helped us with practical tasks like setting up consistent email signatures across the team, while also providing the broader IT support that helps keep our digital marketing infrastructure running properly behind the scenes. That kind of support is incredibly valuable, particularly when you rely on your systems to work smoothly day to day.

What we really value is that they are responsive, straightforward and easy to work with. If something needs to be fixed, updated or set up, it gets handled properly and without unnecessary fuss.

Downtime Assassin brings a level of professionalism and reliability that gives real confidence. They are a trusted part of the broader support network around our work, and we would happily recommend them to other businesses looking for dependable IT support.
  
 
 
 
 
 
 
 Matt Roberts 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Customer support is second to none - They have always solved my IT related problem. They also go beyond what is required by helping me with non-work related IT issues. I always receive same day support and they make themselves available to help me at a time convenient for me.
  
 
 
 
 
 
 
 Tessa Hunt 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Downtime Assassins are very professional and provide assistance in a timely fashion. They are friendly and easy to communicate with. Id recommend Downtime assassins for any IT Issues.
  
 
 
 
 
 
 
 Karina Treacy 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
The guys at Downtime always respond to any issues we have promptly and sort the issue out, would recommend them if you are looking for computer help
  
 
 
 
 
 
 
 Shrijan Shrestha 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
 
 
 
 
 
 Brittany Trefort 
 
212 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Hands down the best IT support we’ve ever worked with.

From day one, their team has been proactive, responsive, and incredibly knowledgeable. They don’t just fix problems — they prevent them before they even happen.

Their communication is clear, their service is reliable, and their support gives us complete confidence that our systems are always running smoothly.

In a fast-paced business environment, that peace of mind is priceless.

If you’re looking for an IT company that genuinely cares about your business and goes above and beyond — this is the team you want.
  
 
 
 
 
 
 
 Anthony Mills 
 
467 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
 
 
 
 
 
 Rex Matthews 
 
681 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Calling to the Office makes a difference, going the extra distance cheers Cam and Team
  
 
 
 
 
 
 
 Paul Malynn Homes 
 
694 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
The team at Downtime Assassin have gone over and above to look after my company for many years now and are always professional and  helpful in times of need
  
 
 
 
 
 
 
 Teresa Elms 
 
703 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
As the Administration Manager of Cygnet Bay Pearls, a remote Kimberley pearl farm, I want to highlight the incredible support we receive from Cam and his team at Downtime Assassin. In our remote location, where we cultivate exquisite South Sea pearls and offer an array of award-winning tourism experiences—including accommodation, land and sea tours, and a top-notch restaurant—having a reliable IT help desk is crucial.

Downtime Assassin has consistently gone above and beyond to ensure our technology runs smoothly. Their team is highly knowledgeable and responsive, quickly addressing any IT issues that arise and minimizing downtime via consistent monitoring and monthly reports. This has been invaluable for our operations, allowing us to focus on providing unique experiences to guests without worrying about computer hiccups.

What sets Downtime Assassin apart is their understanding of our needs, helping us manage a variety of software systems across all locations, both at our remote site or in urban areas of Broome and Perth, their support has been exceptional. As part of the support Team members will visit all sites to check hardware and network systems offering additional advice on upgrades and other solutions.

It is not only the professionalism but also the friendliness & patience of the Downtime Assassin team that has made working with them a pleasure. They take the time to explain technical stuff in an understandable way.

In remote areas, such as WA’s Kimberley region, reliable IT support is often hard to find, but Downtime Assassin has proven to be the perfect partner for us – a city-based team supporting remote and regional businesses - I would recommend their services to any business looking for reliable quality IT support.

Thank you, Downtime Assassin, for helping us shine in the pearl industry!
  
 
 
 
 
 
 
 Nathan Thompson 
 
707 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We have used Downtime Assassin (previously Rule technology) for at least eight years here at Neowest Building. They tidied up a bit of a mess left by our former I.T. consultants and have kept our I.T. in order. They have always a been helpful, professional and prompt. We highly recommend them.
  
 
 
 
 
 
 
 Selected Plumbing 
 
713 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Selected Plumbing has worked with Downtime Assassin IT Company for a number of years, recently our business's moved to a new premises, and we couldn't be happier with their service! From start to finish, their team made the process seamless. They were extremely professional, knowledgeable, and attentive to our specific needs.

Not only did they handle the relocation flawlessly, but their ongoing support has been invaluable. Whether it's troubleshooting issues or assisting with our IT infrastructure, they are always just a call away and ready to help.

We highly recommend Downtime Assassin for anyone looking for reliable IT support. Their dedication to customer satisfaction and technical expertise sets them apart!
  
 
 
 
 
 
 
 Jude Martindale 
 
714 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Cam and his team at Downtime Assassin really do offer a fantastic service that you can trust.  We have been a customer for many years now and would not go elsewhere.  The support is there when you need it, whether it be tech support of recommendations on best products to suit requirements. The team are professional and friendly. I would highly recommend.
  
 
 
 
 
 
 
 Alex Sheed 
 
715 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Cam and the Team have been brilliant for our company over the years. Very professional and thorough.
  
 
 
 
 
 
 
 Ken Bohan 
 
722 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great team and a delight to deal with. Very responsive and professional.
  
 
 
 
 
 
 
 Norman Seeds 
 
724 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We have been supported by Downtime Assassins for many years the level of their support is second to none. We rely on their expertise to keep all of our computers and website running which is vital to our business.
  
 
 
 
 
 
 
 Louise Kearns 
 
740 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I think I would have many a smashed computer screen if it wasn't for the Downtime Assassin team.  (Just jokes) But the frustration at times when computer, programmes, internet, printer and more don't work smoothly is very much at bay as I know I can pick up the phone to the team at any time and they will sort it out! Big shout out to Kris and Tertuhee and Vanessa for the friendly assistance they show us on a regular basis :-)
  
 
 
 
 
 
 
 Corey Jones 
 
958 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
The team at Downtime Assassin are awesome! They help my business and I have the right protections online, and are quick, easy and super efficient for any I.T. help required. Couldn't recommend them enough!
  
 
 
 
 
 
 
 Peter Tsilivis 
 
1120 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Cam and the team at Downtime Assassin are very professional and their service is second to none. Would highly recommend the team.
  
 
 
 
 
 
 
 Peter Capes 
 
1962 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Rule provide a very good IT support service and suggest improvements to systems, networks and offer a variety of other support.
Cameron provided us with a personal touch and regular updates and proactive suggestions.
  
 
 
 
 
 
 
 Rob Rout 
 
2408 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Cam and the team at Rule Tech take care of all of our business IT. They have helped us with onedrive set up, printer installs, virus checks and clean ups and all the questions in between. Easy to deal with, and can sort your IT in minutes remotely. They are the perfect contact for our busy business that relys on IT and software to run our daily operations
  
 
 
 
 
 
 
 Georgia Farrell 
 
2409 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Rule Tech have helped me with everything from sorting my business domain to setting up my emails and offering great advice for back up storage. Whenever I have a IT question or issue they have it solved in minutes for me! Would highly recommend
  
 
 
 
 
 
 
 Gavin paltoo 
 
2690 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
 
 
 
 
 
 
 
 Google rating score: 4.9 of 5, based on 53 reviews