7/10 Whipple Street, Balcatta WA 6021
About Downtime Assassin
Perth IT specialists helping construction, trades, and defence businesses kill downtime and power productivity.
Built to Eliminate Downtime
Downtime Assassin was established to make technology simple, reliable, and effective for construction, trades, and defence contractors.
We’re more than IT providers, we’re problem solvers who cut complexity, boost efficiency, and protect productivity. We do it because we’ve seen first-hand how clunky systems and poor support can hold good businesses back. Our mission is to give leaders and their teams the freedom to focus on what they do best.
WHY WE DO LOVE DOING WHAT WE DO
“We get a buzz from helping hardworking businesses cut wasted time, boost efficiency, and stay ahead with smarter tech.”
Construction, Trades, & Defence IT Partner
Take Ownership
No finger-pointing, no buck-passing. If it’s our job, we own it from start to finish. We solve issues, deliver outcomes, and let you get back to business.
Respond Promptly
Downtime costs money. We treat every issue with urgency, moving fast and with focus to keep your team productive and your projects on track.
Be Accessible
We don’t hide behind ticket systems or make it hard to reach us. When you need us, we’re here – ready to support and solve.
Be Accountable
Clear promises, clear timelines, and actions documented. We don’t deal in vague “verbals”; we give you straight answers and deliver on them.
Act Efficiently
We don’t just go for the quickest fix; we implement long-term, reliable solutions that reduce rework and maximise efficiency across your business.
Take Responsibility
This is our golden rule. We stand behind our work, our word, and our outcomes. Always.
Meet our Downtime Assassins
Cam Rule
Director
Michelle Rule
Finance & Marketing
Josh Sithole
Operations Manager
Vanessa Nicholas
Office Administrator
Chris Rushton
Service Delivery Manager
Anthony Mills
IT Engineer
McKay Stevenson
IT Engineer
Kris Strickland
IT Engineer
Founded With Purpose in 2012
Downtime Assassin was founded in 2012 by Cam, who grew up around the construction industry thanks to his architect father. While Cam chose IT instead of design, he never lost the drive to be part of the building and trades world.
What frustrated him most was the poor customer service he saw across IT companies, so he set out to change it. With multiple platinum customer service awards under our belt, we’re proud to be the IT partner that construction, trades, and defence businesses can rely on.
Our Mission
Our mission at Downtime Assassin is to harness technology to kill downtime, simplify operations, and protect productivity so construction and commercial trade businesses can run faster, smoother, and with less stress. We take full responsibility for your IT and systems, delivering smart, done-for-you solutions with uncompromising personal service that frees your team to focus on what they do best.
Proud to Support Construction, Trade, & Defence Leaders
What Sets Us Apart
Award-Winning Support
Four-time platinum service award winners, trusted by industry leaders across WA.
Industry Specialists
We specialise in IT for construction, trades, and defence, and we do it well.
No BS, Just Ownership
We take responsibility from start to finish - no blame games, no loose ends.
Efficiency-First Approach
Every service is designed to reduce admin, kill downtime, and keep your team moving.
Hear What Our Clients Say
AWARDS AND RECOGNITIONS
Ready to Kill Downtime?
Not sure where to start? Let’s talk. In this quick, no-pressure call, we’ll learn more about your business, your pain points, and how we can help.
Get a clear picture of your current systems, risks, and opportunities with our free IT Health Check. We’ll identify gaps, flag security concerns, and help you make smarter tech decisions.