With the holiday season on the horizon, you might be planning a well-deserved break. Don’t let your IT system ruin your time off, follow our tips below to ensure that your systems hold up during the holidays.
Be repair proactive
If you leave your team a system in good working order, there’s a good chance that’s what you’ll come back to after your holiday. Be proactive with maintenance and repairs in the lead up to the holiday period, let us know of any particular issues you’re facing. By having small problems and issues fixed now, you’re stopping them from morphing into bigger issues that cause a major headache to get fixed.
Document and explain your procedures
If you’re asking someone to do a task while you’re away, like manage the backups, it’s very important to document the task and run through it with them. Not only will this give them a frame of reference when they’re performing the task, by writing it down you’re forced to include all the steps you might have glossed over by simply showing them. Documenting your procedures will hopefully help you from receiving an inconvenient phone call while enjoying your break.
Push updates to next month
Unless there is a very urgent update that needs to go through, don’t plan to have any updates done until you are back from the holiday period. If someone unfamiliar with the task is left in charge of the update, it increases the likelihood of something going wrong. Unless you require specific important updates, Rule Technology will automatically delay these until office operations are back to usual. We make it a priority to get updates fixed within a week of getting back – you don’t want to fall behind!
Designate someone on call
You don’t have to shackle an employee to a desk over the holiday period, but it can help to designate someone to be on call. Once the person has been chosen, make sure everyone on the team knows who they are, how they can be contacted and what constitutes an emergency.
Rule Technology can provide you with hassle free holiday support. Contact us today on 1300 823 226 and give yourself the interruption free holiday you deserve.
